If you want to make sure that you are ready to go when you want to place an order for promotional products I highly recommend that you have your logo in the correct file format. That file would be original vector artwork in either an eps or ai file type. Also, make sure that all of the fonts are outlined and saved. This ensures that your artwork is "set in stone" and cannot be altered or substituted when opened in another version of software.

You cannot take a jpg file, copy it to the clipboard, paste it into a page in say Adobe Illustrator and save it as an eps or ai file type. It is still a jpg file and this is low resolution and is not able to be reduced or enlarged to the available imprint area on the item. jpg files are great for websites but not great for use with promotional products.